You don’t have to do this alone

Caring for an aging parent or loved one is hard enough. Finding the right caregiver shouldn’t be another full-time job.

Referral Services for Caregivers in
North Carolina

Connecting families with trusted, experienced caregivers who bring reliable, compassionate support right where it's needed most — home.

more peace, less stress - together - MOBILE

When someone you love needs more help than you can give

...it can feel like the weight of the world is on your shoulders.

You’re juggling doctor visits, medications, meals, and rides. You’re constantly asking yourself: Are they safe when I’m not there? Am I doing enough?

And deep down, you’re afraid of making the wrong choice.

Finding the right caregiver shouldn’t feel like another full-time job.

That’s where we come in. At Heart & Home Care, we provide referral services for trusted, pre-vetted caregivers who are ready to step in and support — on your terms, not theirs.

Less stress. More peace of mind.

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We’re Different From a Home Care Agency.

We don’t employ caregivers or send random staff to your door.

Instead, — we’re a registry that provides referral services for caregivers who provide home care. We’re a referral and matchmaking service for caregivers — a connector between families and qualified, compassionate caregivers across North Carolina.

Here’s what that means for you:

  • More Control – You choose who’s in your home.
  • Clear Rates – No hidden fees or surprise bills.
  • Personal Connection – You work directly with your caregiver.
  • Flexible Options – From a caregiver for a few hours a week to 24/7 caregivers.

At Heart & Home Care, you’re not just hiring a caregiver registry — you’re choosing a trusted person to care for someone you love.

We just make that decision easier.

How it Works How it Works

How it Works

We Make it Simple to Get the Right Caregivers

When you're overwhelmed, the last thing you need is a complicated process. That’s why we’ve made finding a trusted caregiver feel less like guesswork—and more like relief.

Here’s how it works:

Tell Us What You Need

– Quick call to learn your family’s requests.

In-Person Consultation

 – Deep dive into the scope of your caregiver requests.

We Hand-Select Matches

- Based on your story, not an algorithm.

You Interview & Choose

 – You’re always in control.

Caregiver Begins — On Your Terms

– Direct, personal, no middlemen.

We Stay Available

 Ongoing referral support whenever you need it.

Why families

across nc

trust us

Real People. Thoughtful Matches. Support You Can Count On.

Why families

across nc

trust us

Real People. Thoughtful Matches. Support You Can Count On.

At Heart and Home Care, we’re not referring strangers to your door. We’re a local recruiter & matchmaker service built on connection, trust, and dignity.

Here’s why families choose us:

01 personalized matching

01

Personalized referrals

We listen to your story and hand-select caregivers for referrals based on real compatibility, not just availability.

Thoroughly vetted caregivers

Every caregiver is background-checked, reference-verified, and personally interviewed.

02

vetted caregivers
You stay in control

03

You stay in control

You interview, you choose, you set the schedule and rate. No surprises, no pressure.

Consistency matters

Even for 24/7 care, most families need just 1-2 trusted caregivers instead of a revolving door.

04

consistency
real people

05

Real people, real support

No call center runarounds. When you reach out, you’ll talk to someone who actually cares.

Because when it comes to your family, you don’t just need a caregiver - you need the right caregiver.

questions families ask - mobile

Answers to What Families Ask Us Most

How do I know if my loved one needs a caregiver?

If you’re noticing memory issues, trouble with daily tasks, or fall risks —or if you’re simply feeling overwhelmed— it’s time to explore support. Reaching out doesn’t mean you’ve failed. It means you care.

How are caregivers screened?

Every caregiver goes through a background check, reference check, and personal interview. We only refer caregivers we’d trust with our own family.

Do you provide the care directly?

No. We’re not a home care agency. We do not provide any care — we’re a registry that provides referral services for caregivers who provide home care We’re a recruiter and matchmaker service that connects you with independent caregivers. That means more choice, more control, and often better rates — without extra layers in the middle.

Can I choose my caregiver?

 Absolutely. You interview, you decide. We’ll recommend a shortlist of great options, but you’re always in control.

What if it doesn’t work out?

No problem. If a caregiver isn’t the right fit, you can end that engagement and ask us to help you find a new match quickly — often within 24–48 hours. Your peace of mind comes first.

How much does it cost?

Because you work directly with independent caregivers, the caregivers set their own rates. We’ll give you a clear estimate up front… no hidden fees.

Can we find someone for just a few hours a week?

Yes. Whether you need caregivers for a couple of hours or 24/7, we refer caregivers who are available on your schedule.

What if a caregiver cancels or has an emergency?

Life happens—but you won’t be left stranded. At your request, we can refer a backup caregiver fast, and many families choose to have a secondary caregiver as a safety net.

Ready to feel confident in your next step?

confidence in your next action step

You don’t have to figure this out alone. Whether you’re exploring options or need help fast, we’ll guide you through the process and connect you with a caregiver you can feel good about inviting into your home. The right support can start today.

Start Your Free Caregiver Referral Consultation

We’ll listen to your needs and walk you through the next steps — no pressure, no obligation.

MORE WAYS WE CAN

SUPPORT YOU

Looking for more details or next steps? These resources can help:

See the full range of care that referred caregivers can provide.

Are you a caregiver looking for new clients?

MORE WAYS WE CAN

SUPPORT YOU

Looking for more details or next steps? These resources can help:

See the full range of care that referred caregivers can provide.

Are you a caregiver looking for new clients?

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